Job Duties:
- Serve as the first point of contact by warmly greeting and assisting visitors.
- Answer and route phone calls, respond to inquiries, and provide information as needed.
- Manage administrative duties, including filing, data entry, and inventory of office supplies.
- Utilize Google Suite tools to create documents, manage spreadsheets, and prepare presentations.
- Offer support to families by addressing their needs and resolving issues promptly.
- Assist with medical receptionist tasks, such as patient check-in and check-out, if applicable.
- Ensure the confidentiality of sensitive information in line with company policies.
Qualifications:
- Exceptional customer service skills with a strong focus on creating positive experiences for families.
- Experience in front desk operations or as a medical receptionist is preferred.
- Proficiency in Google Suite applications and general computer skills.
- Strong typing skills with high attention to detail in documentation.
- Bilingual proficiency is a plus, supporting communication with diverse families.
- Ability to multitask and manage time efficiently in a fast-paced environment.
- Previous experience as a personal assistant is a bonus but not required.
Additional Info:
- Pay: $21-$25/hr
- Annual reviews each spring with a guaranteed pay increase each year
- Location: 100% onsite
- Schedule: 8 AM-4:30 PM Monday-Friday
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
